Covid-19 Resources

Virtual Resources

  • Cisco Web-Ex – Through our partnership with CISCO, HCC can offer up to 2 WebEx enterprise licenses per district. WebEx allows for very large video meetings, up to 2,000 attendees. (This could be a solution for you if you need to hold a Board meeting during this time.)

    Additional licenses are available at a reduced rate.

    During this outbreak, Cisco is extending a 90-day free offer for Webex services.

How do I get Web-Ex License

Please contact Adam Blevins, Director of IT at adam@mail.hccanet.org or by phone (513) 728-7937.  If you can provide a spreadsheet with staff last name, first name and email address, this will speed the license process up.

  • ZOOMThe OECN has arranged for full professional licenses of Zoom videoconference software for $5 per teacher and free for students for the remainder of this school year (typically, these licenses are $150 per year).  Teachers can conduct class with an Internet connection and a Chromebook/laptop; students can participate with a smartphone or with a computer and Internet.  The Zoom software allows for full class interaction, breakout rooms, formative assessments, attendance, attentiveness measures, and many strategies that promote effective distance learning.  Class sessions can be recorded and played back easily for students who miss class or need additional time with the content.  Zoom is also great for remote parent meetings.
  • Are you familiar with Zoom and want additional training & resources?
  • BEMC is providing resources to support the daily Zoom calls.  We will run Monday through Friday at 10 AM and 2 PM, and we are planning to run at least two weeks, and may continue indefinitely.  If we need more than an hour, we will just continue.

    Link to our daily open support Zoom calls:  https://zoom.us/j/879417037

    At least one experienced OhioDLA member will host each session.  Since we cannot determine the expected volume of participation at this point, the format may need adjusting, so we’ll play it by ear.

How do I get ZOOM License

Please contact Adam Blevins, Director of IT at adam@mail.hccanet.org or by phone (513) 728-7937.  If you can provide a spreadsheet with staff last name, first name and email address, this will speed the license process up.

Where can I find documentation on FERPA guidelines when using Zoom?

This document outlines the guidance we have received regarding FERPA and Zoom

Where can I find documentation on HIPPA guidelines when using Zoom?

This document outlines the guidance we have received regarding HIPPA and Zoom

How do I secure my ZOOM videoconference from "Zoom Bombing"

HCC Information Security Officer, Katrina Biscay, emailed out the security advisory on Friday, 4/2/2020.

  • Google Classroom – Google is in the process of providing its enterprise-level Hangouts Meet & Video Conferencing applications to all educational institutions.  Already a Google district? Here is a quick start guide for your reference.

Free On-Line Learning Resources through INFOhio

  • Teaching using videoconference requires powerful electronic content, which is available to all Ohio schools at every grade level and subject discipline through free, vetted, high quality resources from INFOhio, the instructional division of the Management Council (INFOhio is generously supported by the Ohio Department of Education).  These resources are all correlated to Ohio Standards and Benchmarks, and have been classroom-tested by Ohio teachers.

     

    Training is available for your staff on both of these platforms – Zoom and INFOhio.  There are recorded sessions from last week available at https://community.mcoecn.org/display/RL .

How do I secure access to critical systems when staff are working from home?

HCC can set up a VPN account for your staff. This will secure the connection when they log in from their home internet provider.  Please create a helpdesk ticket to mailto:ITsupport@mail.hccanet.org with the staff name and email address.

How can I share documents securely?

Hyland OnBase is providing free ShareBase accounts for districts to use free of charge through June 1, 2020.  If you would like additional information on ShareBase functionality or you would like additional accounts, please email onbasesupport@mail.hccanet.org

How to manage district phone calls and voice mails remotely?

Customers using HCC’s VoIP solution have access to soft phones (Cisco Jabber). Jabber provides a software-based phone they can use on their computer or mobile phone to manage inbound calls and voicemails.

Please create a helpdesk ticket to ITsupport@mail.hccanet.org to request a Cisco Jabber phone or make any changes to your HCC VoIP phone system.

How can I publish report cards created from Grade Book available to parents through Parent Access?

This document will walk you through the process of making a PDF copy of the report card available in Parent Access vault. If you have questions, please feel free to call our student services team line at 513-728-7997 or create a helpdesk ticket by emailing studentsupport@mail.hccanet.org

How can I publish report cards created from Student Information (DASL) available to parents through Parent Access?

This document will walk you through the process of making a PDF copy of the report card available in Parent Access vault. If you have questions, please feel free to call our student services team line at 513-728-7997 or create a helpdesk ticket by emailing studentsupport@mail.hccanet.org

How can a teacher send notifications to an entire class?

This document outlines the process for sending class notifications to students, parents or both.  If you have questions, please feel free to reach out to our Student Services Support team at 513-728-7997 or through a helpdesk ticket by emailing studentsupport@mail.hccanet.org

Did you know Grade Book has an on-line learning module built in and ready for your staff to use today at no additional cost?

VirtualClassroom, available within GradeBook, allows you to deliver classroom content in a virtual setting.  Students can access the posted content through their existing ProgressBook ParentAccess account.  ProgressBook has a series of videos available to help you quickly implement the VirtualClassroom tool.

Your district users can create their own content and share that content districtwide. Peer-to-peer sharing is also available through the collaboration feature—teachers can choose to create or share content with specific individuals. Additionally, through the ProgressBook partnership with JCESC, your district can purchase ready-made content designed in Ohio specifically to work within VirtualClassroom.

Feel free to contact our team through helpdesk by emailing Student Services team with any questions you may have on VirtualClassroom!

What can we do about obtaining signatures from parents for special education meetings?

Many of you may have received the “Ed Update” on Wednesday from ODE that acknowledges that providing services closest to the manners prescribed within IEPs may pose some challenges during Ohio’s current school-building closures. In that email, they provided a link to a document designed to help districts navigate these challenges. You can find that document here.

Here are screen shots outlining how software administrators in the district can turn this feature on in their respective applications.

IEP Anywhere Customers only - Updated information on obtaining Parent Signatures

As of March 23rd, SameGoal has launched remote electronic parent/guardian signatures in response to evolving district needs during the coronavirus pandemic.

When a document is shared with a parent, the parent will receive an email providing access to view the document, see edits by district collaborators in real-time during remote meetings, and electronically apply their signature where applicable. Parent edit access is limited only to parent signature fields.

Remote electronic parent signatures can help districts conduct parent meetings remotely. It has been added as a premium feature in SameGoal Plus for next school year, but they are extending remote electronic parent signatures now through June 30, 2020 for all customers at no additional cost.

Please let us know if you have questions or if you’d like a demonstration on how this functionality works.

How do I contact HCC?

HCC staff are continuing to serve our customers from remote locations.  Our staff have been equipped with the technology they need to continue the support your staff will need during this time through email, phone and helpdesk request.

If you are unable to connect with an HCC employee and/or department, please feel free to call any HCC leadership team member:

Vince Colaluca, Executive Director – 513-728-7903

Laura Gallogly, Assistant Director – 513-728-7935

Adam Blevins, Director of IT – 513-728-7937

David Downs, Director of Software Applications – 513-728-7942